How to Fix Apple News App Crashing on iPhone & iPad
Experiencing frustrating crashes with the Apple News app on your iPhone or iPad? Don’t worry; you’re not alone. This issue has been widely reported by users, and while it can be annoying, it’s usually not a sign of a major hardware or software problem. In this article, we’ll delve into the potential causes behind these crashes and provide a comprehensive guide on how to resolve them effectively.
Understanding the Causes of Crashing
Before we delve into the solutions, it’s important to understand why the Apple News app might be crashing on your device. The most common causes include:
- Software bugs: occasional bugs or glitches within the app’s code can lead to unexpected behavior, such as crashing.
- Corrupted data: damaged or corrupted data within the app can also cause instability and crashing.
- Low storage space: if your device is running low on storage, it may struggle to run certain apps, including the News app.
- Outdated software: an outdated version of the app or the iOS operating system can also contribute to crashing.
- Hardware issues: while less common, hardware problems with your device could potentially affect the performance of the News app.
Resolving the Crashes
Now that we’ve discussed the possible causes, let’s explore some practical solutions to resolve the crashing issues with the Apple News app:
Basic Troubleshooting
Restart Your Device
A simple yet effective first step is to restart your iPhone or iPad. This can help clear out any temporary glitches or memory issues that might be causing the News app to crash.
Force Quit the App
Force quitting the News app and then relaunching it can often resolve minor issues and clear any corrupt data. To force quit, swipe up from the bottom of the screen and hold until the app switcher appears. Then, swipe up on the News app to close it completely.
Advanced Troubleshooting
Check for Updates
Ensure that both the News app and your iOS operating system are running on the latest versions. Software updates often include bug fixes and performance improvements that can address crashing issues.
Clear App Cache
Corrupted data within the News app can cause instability. Clearing the app cache can remove these corrupt files and potentially resolve the crashing problem. Go to "Settings" > "General" > "iPhone Storage" or "iPad Storage," find the News app, tap it, then select "Offload App." This will remove the app’s data while preserving its documents and data.
Reinstall the App
If all else fails, you may need to reinstall the News app. This will remove both the app itself and any associated data. To reinstall, tap and hold on the News app icon until the menu appears, then select "Delete App." Go to the App Store to download and reinstall the News app.
Troubleshooting Hardware Issues
Check for Physical Damage
If you suspect hardware issues, inspect your device carefully for any physical damage, such as cracks or dents. Hardware damage can potentially affect the performance of certain components, including those responsible for app functionality.
Contact Apple Support
If you’ve tried all the troubleshooting steps above and the Apple News app is still crashing, it may be an indication of a more serious hardware issue. Contact Apple Support for further assistance and potential repairs.
Table Breakdown: Tips for Various Apple News App Crashes
| Issue | Potential Solutions | Additional Notes |
|---|---|---|
| App crashes when opened | Force quit the app, restart your device, clear app cache, reinstall the app | If the issue persists, check for software updates. |
| App crashes while loading content | Check your internet connection, clear app cache, restart your device | Consider contacting Apple if the issue continues. |
| App crashes randomly | Update the app and iOS, restart your device, clear app cache | If the problem persists, back up your data and reset your device to factory settings. |
| App crashes when using a specific feature | Check for software updates, try using the feature in a different app | Report the issue to Apple if it occurs consistently. |
| App freezes or hangs | Force quit the app, restart your device, clear app cache | If the issue is persistent, back up your data and reset your device to factory settings. |
Conclusion
Experiencing crashing issues with the Apple News app on iPhone or iPad can be frustrating. However, understanding the potential causes and following the troubleshooting steps outlined in this article should help you resolve the problem effectively. Remember to restart your device, force quit the app, check for updates, clear the app cache, and reinstall the app as necessary. If the issue persists despite your efforts, consider contacting Apple Support for further assistance. With the solutions provided here, you can get back to enjoying a seamless experience with the Apple News app.
FAQ about Apple News App Crashing on iPhone/iPad
Why is my Apple News app crashing?
There could be various reasons, including software bugs, outdated app or iOS version, conflicts with other apps, or insufficient storage space.
What should I do if my Apple News app crashes?
Try the following steps:
- Close and reopen the app.
- Force-restart your iPhone/iPad.
- Update the Apple News app and iOS to the latest versions.
- Check for any conflicting apps and remove them if necessary.
- Clear your iPhone/iPad’s cache and storage space.
How do I close and reopen the Apple News app?
Swipe up from the bottom of the screen and pause at the center. Scroll through the open apps and find the Apple News app. Swipe up on the app card to close it. To reopen it, tap the Apple News icon on your home screen.
How do I force-restart my iPhone/iPad?
- iPhone 8 or later: Press and release the Volume Up button, press and release the Volume Down button, then press and hold the Side button until you see the Apple logo.
- iPhone 7 and 7 Plus: Press and hold both the Volume Down button and the Sleep/Wake button until you see the Apple logo.
- iPhone 6s or earlier: Press and hold both the Home button and the Sleep/Wake button until you see the Apple logo.
How do I update the Apple News app?
Open the App Store, tap your profile icon, and scroll down to see the list of app updates. If an update is available for Apple News, tap "Update."
How do I clear my iPhone/iPad’s cache and storage space?
- Go to Settings > General > iPhone/iPad Storage.
- Wait for a few seconds as your device calculates the storage usage.
- Tap the categories (Apps, Photos, Mail, etc.) to see what’s taking up space.
- For specific apps, tap on them and choose "Offload App" or "Delete App" to remove them or their data.
- To clear the browser cache, go to Settings > Safari and tap "Clear History and Website Data".
